Under the direction of the tech, I put the Drobos in standby, unplugged the USB cables, unplugged power cables, uninstalled the Drobo dashboard, downloaded the latest version, installed it, plugged the USB cables back in, and plugged the power cables back in. I temporarily disabled all the Vice Versa scripts. #DROBO DASHBOARD INSTALL DOWNLOAD UPDATE#The (new) tech said that, although the automatic update procedure built into the Drobo dashboard updates the device firmware before it updates the dashboard itself, the dashboard needed to be updated before the firmware update would take. I tried to do that, and got a message that said: “The Drobo firmware update was unsuccessful. The tech and said after doing the power cycle I should probably update the Drobo firmware. I did that, and the rebuild did not start. Then he said the thing to do was to shut down the computer, power down the Drobo, reboot the computer, and power up the Drobo. I told him that, even though there was little enough data for the Drobo to achieve redundancy with only three disks, it wouldn’t have had a chance to do that after the disk failure, since I replace the failed disk with a new one only a few minutes after the failure. At first he said this immediate green light business was normal operation, and that the Drobo will have sufficient redundancy even without the new disk. The tech helped me without asking about the service agreement. I went to the website to renew it, and after taking all my credit card and other information, Drobo gave me a screen that said “DroboCare Out of Warranty is no longer being sold”. When I went to the Drobo dashboard, I notice that my support agreement had expired. I talked to the Data Robotics support people about the issue. This gave me some pause, because there had been nowhere near enough time for the Drobo to rebuild the array. It indicated that all drives were ready, and said that I could add capacity at any time by replacing a drive with a drive of larger capacity. After 15 or 20 seconds, a green light came on next to the slot. I pulled out the drive with the red light next to it and installed a fresh 2 terabyte drive in that slot. Today, after a server reboot occasioned by operating system updates, the Drobo dashboard indicated a drive failure in the array with the new disks. I decided to ignore the discrepancy, figuring that it was just a bit of unimportant weirdness. #DROBO DASHBOARD INSTALL DOWNLOAD WINDOWS#The Drobo dashboard showed that 800 GB of storage have been used, while Windows Explorer said that 2.4 terabytes had been used. After about two days, all the data had been transferred, but an anomaly had developed. I formatted the drive as an 8 GB single partition, created the top level directories, and set Vice Versa to work backing up the server on line files. For information on updating the firmware to the latest version, see Updating your Drobo 5C to the latest firmware.Last week, I swapped a new set of four 2-terabyte drives into one of the Drobo arrays. Your Drobo 5C will not work until you update the firmware. If you have no Drobo device connected to the computer or powered on, a "No Drobos Detected" message displays until you do.ġ3. After a few seconds, Drobo "discovers" all Drobo devices currently connected and displays them on this page.Īfter the Drobo Dashboard launches, you may be asked if Drobo can collect anonymous information on your usage. Click the Next button to view the All Drobos page. We highly recommend to register your product in order to obtain support.ġ1. #DROBO DASHBOARD INSTALL DOWNLOAD SERIAL NUMBER#The serial number is printed on the compliance label at the bottom of the device. Select an option based on you preference. You can either register the Drobo 5C or skip the step and register it later. The Drobo Dashboard application launches and you will be prompted to register your Drobo 5C. After the installation is complete, be sure that the Launch Drobo Dashboard checkbox is selected and then, click the Finish button.ġ0. In some Windows operating systems, the Windows Access Control dialog box appears, asking if you want to allow changes to your computer. Once you reach the installation page, click the Install button.Ĩ. Follow the instructions of the Installation Wizard by clicking the Next button after each page.ħ. The Drobo Dashboard Installer (or Installation Wizard) will appear.Ħ. Select the language of your choice and click OK.Ĥ. A pop up will appear asking you to choose the language for installation. After downloading, double-click the Drobo Dashboard Installer to launch it.ģ. #DROBO DASHBOARD INSTALL DOWNLOAD DOWNLOAD#Go to the Start Drobo 5C page and download the Drobo Dashboard installation file for Windows.Ģ. To install the Drobo Dashboard on a Windows machine:ġ.
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